We are currently receiving a lot of questions about the coronavirus. Please first read the latest updates. Do you want to rebook or cancel your flight? You can arrange this easily via My Transavia. Don’t you succeed? Or do you have a question, complaint or compliment? We're happy to assist you! Please send a WhatsApp or call our Service Centre.
You can instantly do this yourself online.
Prepare your trip and make sure you can take everything with you.
For most routes, check in online from 30 hours before departure.
We are here to help 7 days a week from 7 am to 11 pm (Central European Time).
We are currently receiving a lot of questions about the coronavirus. Please check our corona-update page or the frequently asked questions first.
- Do you have a question about the coronavirus? View our latest updates first.
- Do you have another question? View our frequently asked questions.
Want to talk to us directly?
Our Service Centre will be happy to assist you, they are available from Monday to Sunday from 5 am to 11 pm (Central European Time).
Local times may differ. For bookings made via phone, an administration fee of €10 applies.
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
Country |
Telephone number |
Costs* |
|
|
---|---|---|---|---|
France |
08 92 05 88 88 |
€ 0,50 per minute |
|
|
Belgium |
+32 (0)70 66 0305 |
€ 0,30 per minute |
|
|
Netherlands |
+31 (0) 20 21 46 032 |
(local rates apply) |
|
|
Spain |
+34 93 73 70 331 |
(local rates apply) |
|
|
Portugal |
+351 300 506 299 |
(local rate apply) |
|
|
Italy |
+39 899009901 |
€ 0,30 per minute |
|
|
Other countries |
+352 27 002 728 |
|
* If you're calling from a mobile phone, costs may be higher than stated above.
Country | Phone number | Costs | ||
---|---|---|---|---|
Netherlands |
+31 (0) 20 21 46 032 |
(local rates apply) |
|
|
France |
08 92 01 20 16 |
(35 ct/min.) |
|
|
Other countries |
+33 8 92 01 20 16 |
|
Do you want to request compensation for e.g. a delayed flight or damaged luggage? Fill in our email form.