Selection on board

Will you soon be flying to one of our destinations? Once on board, you can relax and enjoy your flight!

What services are available on board?

During the flight, our cabin crew will be offering you our wide selection of food, beverages and non-food products. These can be purchased. Some products may sell out quickly on busy flights. If this happens, we will do our best to offer a substitute product.

What is on the menu on board?

Feel like a snack? You will find a wide selection of hot snacks, sandwiches, soft drinks and juices in our menu, with something for everyone. Alcoholic beverages may also be enjoyed during the flight, but must be purchased on board.

Do you have a food allergy (such as to peanuts or nuts)? There is no guarantee that the aircraft is completely free of traces of this allergen. We therefore recommend always bringing allergy control medicine with you on board (such as an EpiPen). We also sell gluten-free sweet and savoury snacks on board.

You may take your own alcoholic beverages on board the aircraft, but may not drink them during the flight. You may also take your own food and drinks on board. If you wish to bring food and/or drinks with you that were not purchased at the airport, keep in mind the rules for bringing liquids in your hand luggage. You can also take food and drinks in your hold luggage. Make sure to consider any import restrictions in the country to which you are travelling. For more information, see the customs regulations for your destination country.

View the Enjoy! magazine

Want to treat yourself to a gift or surprise a friend with something special? View the selection in our Enjoy! magazine, which includes jewellery and fun gadgets. All products come with a one-year warranty.

What payment methods are accepted on board?

On board, you can pay by:

  • Debit card (flight numbers starting with HV)
  • Cash (EU)
  • Creditcard

Tip: Our cabin crew prefers that you pay for your purchase by debit card. If paying by cash, please try to pay the exact amount.

Questions and comments about the selection on board

For flights of Transavia Netherlands (flight number starts with HV), contact the brand using the contact details below.

Zinzi

Website

Harman Kardon speaker box

SPM Schäfer Promotion Marketing GmbH, Industriestrasse 13, D-56307 Daufenbach
+49 (0) 2684 | 9570 - 13
jschaefer@spm-marketing.de

Suitcase scales

With questions about suitcase scales:
SPM Schäfer Promotion Marketing GmbH
Industriestrasse 13,
D-56307 Daufenbach
+49 (0) 2684 | 9570 - 13
jschaefer@spm-marketing.de

Power banks

With questions about power banks:
A-solar BV
Hoofdveste 19
3992 DH Houten
+31 (0)30-6354800
support@a-solar.nl

Njoy headphones

Njoy the Music
De Weegschaal 4
5215MN Den Bosch
Phone: +31 (0)73-6911169
E-mail: support@njoythemusic.com
Website

Make-up Studio

Make-up Studio
Samsonweg 22
1521 RC Wormerveer
Tel. 075 – 670 3267
info@make-upstudio.nl
www.make-upstudio.nl

JBL speaker box and earphones
SPM Schäfer Promotion Marketing GmbH, Industriestrasse 13, D-56307 Daufenbach
+49 (0) 2684 | 9570 - 13
jschaefer@spm-marketing.de 

Website

Swimming goggles

SPM Schäfer Promotion Marketing GmbH, Industriestrasse 13, D-56307 Daufenbach
+49 (0) 2684 | 9570 - 13
jschaefer@spm-marketing.de

Action Cam

SPM Schäfer Promotion Marketing GmbH, Industriestrasse 13, D-56307 Daufenbach
+49 (0) 2684 | 9570 - 13
jschaefer@spm-marketing.de

Chocomoon watch

NHP Hanse Distribution GmbH
Customer Service: dg@hanse-distribution.com
+49 40 8079796-60

Tangle Teezer hairbrush

Tangle Teezer Ltd
205 Stockwell Road
London
SW9 9SL
UK

Sonic chic electric toothbrush

Sonic Chic
Lifes2good (UK) Ltd
107 Fleet Street
London
EC4A 2AB
UK

Other brands

For comments or questions regarding the following brands, please contact our Service Centre: Cluse, Hippie Chic, Superdry, Aviator, Ice Watch, Ögen wallets, Invu sunglasses, Granite sunglasses, Tweezerman mirror, La Tweez pincet, Pig en Hen and Embrace.

Is your favourite brand not included in the selection? Contact us.

For flights of Transavia France (flight number starts with TO), you can return your article to customer services in its original packaging along with the invoice, your personal details (name, address, email address and telephone number) and your bank account details (IBAN).

Customer service Transavia Shop
DutyFly Solutions - ZAC du Moulin, 6 rue du Meunier - BP 17014 - 95722 Roissy Charles de Gaulle - Cedex- France
Email: relationclient@dutyfly.com
Tel.: +33 1 34 29 69 17