You may take a pet with you on board our flights. Just like you, we want only the best for your pet during the flight. That is why someone must always travel with your pet, and your dog or cat can only come on board with you if they are older than 3 months and 21 days. Your pet may only travel with an adult passenger. Read the information below carefully and prepare your journey well in advance.
Your pet is allowed to travel in the cabin in a pet carrier or kennel. This is stowed away under your seat and for the safety of your pet cannot be opened or moved during the flight. In addition to your pet, you can also bring 1 piece of hand luggage with you in the cabin.
Max. length 47 cm x width 30 cm x height 27 cm.
The weight of your pet, including the carrier, may not exceed 10 kg.
A fee of €40 is charged per flight.
All pet carriers must meet the following conditions:
Are you allergic to cats or dogs and are you seated close to a pet? Let the crew know, so they can consider the options.
You can transport your pet in our cargo hold. This is a special heated environment that is equipped with climate and pressure control. It means you can be sure that your dog or cat will travel as comfortably as possible.
For the safety of your pet, it is important that the kennel meets the legal requirements of IATA (International Air Transport Association). Ask your pet shop for more information about which kennels are permitted. Does your kennel have wheels? If so, make sure that the wheels can be dismantled or locked before travel so that the kennel is not able to roll around in the hold.
Naturally, you want your dog or cat to travel as comfortably as possible during the flight. That is why it is important that the kennel or pet carrier is spacious enough for your dog or cat to stand (without touching the top) and turn and to lie comfortably. The kennel should be made from glass fibre or hard plastic. The kennel may not be made of metal or wood. Place some comfy blankets, a towel or some newspapers at the bottom of the kennel. For safety reasons, toys cannot be transported in the kennel.
For flights from the Netherlands:
Special kennels can only be purchased at Amsterdam Airport Schiphol. You can buy one from Baggage Storage (Schiphol Dienstverlening). Unfortunately, kennels are not available for purchase at Rotterdam Airport or Eindhoven Airport.
Schiphol Services (Baggage Storage):
For flights from Paris-Orly:
The company Bagages du Monde is specialised in transporting special packages. For information on kennels, call +33 1 49 78 97 75. You can find Bagages du Monde at Orly Sud Airport by Gate G on the Departure Hall level.
Your dog or cat must also have its own passport, a “pet passport”. This passport must be issued by a qualified veterinarian and contain the following information:
To fly with your pet, it must be chipped for identification with an electronic identification system (transponder). Was your pet tattooed in a clearly visible place before 3 July 2011? If so, your pet can also travel within the European Union with this tattoo.
Please note: if you are flying to Malta with a dog, your pet must be treated for tapeworm between 5 days and 24 hours before departure.