You will soon be flying to one of our destinations and taking hand luggage on board. We make every effort to make this a smooth process for everyone. You can help us out with this.
You may take 1 piece of hand luggage per person of a maximum of 10 kg and a specific format.
What if my hand luggage fails to meet the guidelines?
We check the weight and size of your hand luggage, as well as the number of items (max. 1 per passenger), at the check-in desk or at the gate. If your hand luggage fails to meet the guidelines, it will be transported as hold luggage, for which you will have to pay a fee. The fee at the gate is €40 per bag.
Am I always allowed to take my hand luggage with me on board?
On busy flights, there may be too little space in the cabin for all hand luggage. In this case, we will transport some of the hand luggage as hold luggage. Hand luggage that fits under the seat in front of you may always be taken on board. See the exact dimensions of hand luggage here:
Max. 45 x 40 x 25 cm
This piece of hand luggage will get a green label. Stow this piece of hand luggage under the seat in front of you.
Max. 55 x 40 x 25 cm
This piece of hand luggage will get a red label. Stow this piece of hand luggage in the overhead luggage compartments. Please keep in mind that in case overhead compartments are full, your luggage could be transported in hold.
Please note: We check the weight and size of your hand luggage, as well as the number of items (max. 1 per passenger), at the check-in desk and at the gate. If your hand luggage fails to meet the guidelines, you will need to buy an extra allowance to check your hand luggage in hold. At the gate you have to pay a fee of €40 per piece. You can only pay with a credit or debit card. Carefully check our hand luggage guidelines on this page.
Your hand luggage must comply with EU safety regulations. This means that all liquids must be removed from your bags during hand luggage screening and must be in containers of no more than 100 ml per item.
Liquids must always be removed from your bags during hand luggage screening and kept in containers of no more than 100 ml per item. Place all items in a single transparent resealable plastic bag of up to 1 litre in size. You may take one plastic bag per person. Make sure you have this bag within easy reach in order to pass through security more quickly.
There is no limit to the amount of the following items you may take with you. These items do not need to be placed in a transparent plastic bag, but must be presented separately during hand luggage screening:
The following items may not be taken with you in your hand luggage: