Check-in information

Taking a flight soon? Then it’s time to check in! Check in online quickly and easily through My Transavia. If preferred, you can also check in at the airport at one of the check-in desks.

How do I check in online?

Online check-in is fast, easy and free at Transavia.com. Our online check-in service is open 30 hours before departure and closes 4 or 1 hour(s) before departure of your flight, depending on the airport of departure. 30 hours before departure you will receive an online check-in e-mail with the times for online check-in. You can check in online on your phone, tablet or computer. Are you checking in using your smartphone? Simply download and save your mobile boarding pass to your phone and show it at the airport when boarding. You cannot print out your mobile boarding pass or show it on a tablet.

It is not possible to check in for both the outbound and return flight at the same time. You will receive a new online check-in e-mail for your return flight.

Online check-in is possible for all Transavia flights, with the exception of flights from Dubai. Please note that for flights with an extra stopover, you can check in online but you cannot select a seat. On these flights, you will be assigned a seat.

Are you afraid that your luggage exceeds the weight limit? You can always book (extra) hold luggage when checking in online. Keep in mind that the fee for extra hold luggage is higher at the airport.

If you are unable to check in online, there may be a number of reasons for this:
  • There is a fault in the system. Please try again later or check in at the airport.
  • You are trying to check in for a flight from Dubai.
  • You are either too early or too late. Online check-in is possible from 30 hours to 4 or 1 hour(s) before departure. 30 hours prior to your flight you’ll receive an email with the exact times for online check-in.
  • You have booked through the group desk or you want to check in for a group of more than 25 persons. In this case, you can only check in at the airport.
  • Children travelling alone who have requested assistance may only check in at the airport.

If you are unable to check in online, you can, of course, check in at the airport.

Online check-in

For many of our flights, you can check in online from 30 hours to 4 hours before departure.

How do you check in at the airport?

Naturally, you can always check in free of charge at one of the check-in desks. You will need your passport or national identity card for this. Make sure you have checked in and handed in any luggage before the check-in desk closes. Keep in mind that there may be long check-in and waiting times at the airport. If you arrive too late, we cannot let you board the plane. Check the opening hours for the check-in desks. Check the opening hours for the check-in desks.

What is Advance Passenger Information (API)?

For a number of routes, Transavia is required to provide information from your travel document to the authorities in your destination and/or departure country. The information we require from you is called API (Advance Passenger Information). You will be notified during check-in if we need this information. The reason this information is passed on is to reduce illegal immigration through better border control.

We require the following information from you:

  • Your full name
  • Your gender
  • Your date of birth
  • The type of travel document (passport or identity card)
  • The number of your travel document
  • The country where your travel document was issued
  • The expiry date of your travel document
  • Your nationality

Where do I drop off my luggage?

Keep in mind that there may be long lines. Tip: check in online to ensure a shorter process at the airport.

Hand luggage
If you are travelling with hand luggage only (1 bag of max. 10 kg), you can go through security and walk directly to the gate with your boarding pass (printed or on your smartphone). You can check which departure hall you need for your flight on the airport website or at the airport itself.

Hold luggage
Please go to the check-in desk of Transavia. Have you already checked in and are you travelling with hold luggage? At many stations we have special drop-off counters available. You can recognise these counters by the drop-off logo. Do you have hold luggage and have not checked in yet? Please go to one of our standard check-in desks. Here you can both check in and drop off your hold luggage.

Special luggage
Are you travelling with special luggage? Make sure to go to the check-in desk as early as possible, where you will receive assistance and be referred to the drop-off area for special luggage.

Opening hours for check-in desks

Important: you must be checked in and have dropped off your luggage at the desk before the check-in desk closes. Keep in mind that there may be long check-in and waiting times at the airport. See the following list of opening hours for the check-in desks.

  • When departing from Amsterdam Airport Schiphol to other airports: from 3 hours to 40 minutes before departure.
  • When departing from Eindhoven Airport or Rotterdam The Hague Airport to other airports: from 2 hours to 40 minutes before departure.
  • When departing from Paris-Orly, Nantes or Lyon to a Schengen country: from 2,5 hours to 40 minutes before departure.
  • When departing from Paris-Orly, Nantes or Lyon to a non-Schengen country: from 2,5 hours to 60 minutes before departure.
  • When departing from Dubai or Lebanon: from 3 hours to 60 minutes before departure.
  • When departing from Morocco, Tunisia, Algeria, Turkey or Israel: from 2,5 hours to 60 minutes before departure.
  • When departing from a different airport: from 2 hours to 40 minutes before departure.

Go to the airport on time

Make sure you arrive at the airport well ahead of time. Most check-in desks are open from 2 hours to 40 minutes before departure. You must be checked in and have dropped off your luggage at the desk before the check-in desk closes. Keep in mind that there may be long check-in and waiting times at the airport.

> See the opening hours for the check-in desks.

Since we want to bring all of our passengers to their destination on time, we are unable to wait for you if you arrive too late.