Transavia Service Centre

We are currently receiving a lot of questions about the coronavirus. Please first read the latest updates. Do you want to rebook or cancel your flight? You can arrange this easily via My Transavia. Don’t you succeed? Or do you have a question, complaint or compliment? We're happy to assist you! Please send a WhatsApp or call our Service Centre. 

Find the answer to your question online

Manage your booking

You can instantly do this yourself online.

Luggage allowance

Prepare your trip and make sure you can take everything with you.

Checking in

For most routes, check in online from 30 hours before departure.

How do I contact Transavia via WhatsApp?

We are here to help 7 days a week from 7 am to 11 pm (Central European Time).

 

Contact us by phone

We are currently receiving a lot of questions about the coronavirus. Please check our corona-update page or the frequently asked questions first.

- Do you have a question about the coronavirus? View our latest updates first.
- Do you have another question? View our frequently asked questions.  

Want to talk to us directly?
Our Service Centre will be happy to assist you, they are available from Monday to Sunday from 5 am to 11 pm (Central European Time).
Local times may differ. For bookings made via phone, an administration fee of €10 applies.

Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.

Country

Telephone number

Costs*

 


France

08 92 05 88 88

€ 0,50 per minute

 


Belgium 

+32 (0)70 66 0305 

€ 0,30 per minute


Netherlands

+31 (0) 20 21 46 032

(local rates apply)

 


Spain

+34 93 73 70 331

(local rates apply)

 


Portugal

+351 300 506 299

(local rate apply)

 


Italy

+39 899009901

€ 0,30 per minute

 


Other countries

+352 27 002 728    


* If you're calling from a mobile phone, costs may be higher than stated above.

You are a travel agency
Our dedicated BtoB and Groups line will answer your questions.
For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). 
For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm. 
 

Country Phone number Costs

Netherlands

+31 (0) 20 21 46 032

(local rates apply)

 


France

08 92 01 20 16

(35 ct/min.)

 


Other countries

+33 8 92 01 20 16

 


Contact via e-mail

Do you want to request compensation for e.g. a delayed flight or damaged luggage? Fill in our email form.